About Your Local BMW Retailer | Listers King's Lynn

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OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

4.5

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

156 ratings and 90 comments received in the last 90 days.

09 December 2025

I can't fault the service

21 November 2025

Very helpful and knowledgeable staff members

09 November 2025

Over the moon

28 October 2025

Great service, everything was explained and all questions answered

26 October 2025

From start to finish picking and choosing a car was made easy because of the team

23 October 2025

Always made to feel welcome by everyone

11 October 2025

Very satisfied with the whole service.

02 October 2025

Friendly and welcoming representatives who help support the whole process with genuine care for the customers

02 October 2025

Good service and very good sales lady, who was and is very helpful

30 September 2025

i had to wait four hours for the funds to clear which is unacceptable

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30 September 2025

Extremely satisfied at the whole transaction for the above reasons. Joshua Day completed all DVLA requirements without being asked. Superb all round v

29 September 2025

We were welcomed by the whole team and Sophie was particularly helpful and friendly during the whole purchase

23 September 2025

Jack looked after me well.

09 December 2025

Solved the issue with my vehicle and went the extra mile when it came to costs.

07 December 2025

Excellent service, prompt and efficient

07 December 2025

As above

01 December 2025

As previously stated, after an health check on my car my rear brake pads needed to be replaced which I was unaware of so I'm pleased that Listers told me.

01 December 2025

Something as changed I don't know what but I've never been left standing at a desk to check my car in with out anyone communicating I'll be with you in a minute or just ignored until they were ready

29 November 2025

As above

29 November 2025

All round 5 star service

28 November 2025

Reminders that my service is due. My car is collected or returned, if required. The video service is excellent

28 November 2025

Good clean work areas motivated staff who all like the culture . Oh and they smile

27 November 2025

exactly what was promised

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26 November 2025

Everything straightforward. And issue with my car all sorted under warranty with no quibbles

26 November 2025

I do feel the labour charge was greedy,given the recall for air bag replacement was minimal,however the part for the heating blower mechanism-which I was informed would take 30 minutes incurred a charge of over £300.

26 November 2025

Excellent experience

21 November 2025

Easy efficient service all the way through

21 November 2025

Good service

20 November 2025

Quick and easy to arrange

19 November 2025

Efficient service provided

18 November 2025

Very nice and helpful staff

18 November 2025

Dealt with professionally and promoptly

17 November 2025

Thorough and efficient staff very professional

16 November 2025

Gary Lewis and his team best guys ever

16 November 2025

Good customer service friendly. Always willing to engage with the customer.

15 November 2025

Very friendly and helpful staff.

15 November 2025

Completely satisfy thank you very much.

13 November 2025

As above

12 November 2025

I was pleased with the video clip which backed up the mechanic's words

11 November 2025

There was trouble with the system accepting g payment electronically.

10 November 2025

The service was good but did not receive an itemised bill for each job

07 November 2025

The coffee was excellent

06 November 2025

Great service

06 November 2025

Brilliant as usual

05 November 2025

5 star, completely satisfied

05 November 2025

Booked service in a timely manner and service staff very polite & efficient.

05 November 2025

The job took 6 hours instead of the 2 hours quoted

05 November 2025

Highly satisfied, Tom was very professional and friendly.

04 November 2025

Work done to a very satisfactory standard but no prior warning regarding replacement of starter motor as a safety recall added to the job sheet meaning I had longer to wait until the vehicle was ready.

04 November 2025

Very good

04 November 2025

As per above and even now no one has contacted me to apologise

04 November 2025

The work was carried out in a timely manner, although a separate issue raised by myself previously had not been fully addressed and I had to ensure that an 'on the road' check was done as it is a 'brakes/wobbleconcern. I am now satisfied.

04 November 2025

Brilliant staff, very helpful, very friendly! AA+

01 November 2025

Nothing to fault

01 November 2025

£180 for a minute and a half video, this fault is common on 3 series and there should be a recall really to put it right. I shouldn't have to fork out my money for a common fault

31 October 2025

Excellent

30 October 2025

Perfect friendly

30 October 2025

Professional service

29 October 2025

Good service, helpful, informative, nice people and environment

23 October 2025

A friendly and helpful dealership, a lot better than other local BMW dealers

20 October 2025

Good communication

20 October 2025

Friendly staff

19 October 2025

Very satisfied

18 October 2025

Very good service much respect and polite

17 October 2025

I get a good review of the status of the car and I like to think an honest and reliable service, picking up and returning device works well

16 October 2025

Good service

15 October 2025

Felt welcomed and valued, not rushed or pressured, and the team guided me towards making the right choice of service for my car. After having poor experiences elsewhere, Listers BMW in King's Lynn knows exactly how to look after customers.

15 October 2025

Totally satisfied

14 October 2025

Nice work

13 October 2025

The team at Kings Lynn are great, always helpful and informative

11 October 2025

Good service for my work needed. But very poor courtesy wash, wheels barely touched, water marks and fine scratching all over. Have had to buff myself to try and fix. Was not able to book service using the app. Just said I had to call for kings lynn.

09 October 2025

Listers have the most experienced, knowledgeable (they know what they are talking about) , very smart teams , whether it's reception sales or work shop, they always have time for you. I think the reason is top quality product , and confidence in.

08 October 2025

see above

06 October 2025

Prompt and efficient

05 October 2025

Nice staff, pleasant atmosphere.

03 October 2025

Comfortable seating area and always completed as quickly as possible

02 October 2025

Driver profile settings ie seat position needed to be reset. Tyre pressure warning came on the next day would expected this would have been checked

01 October 2025

Punctual

01 October 2025

Helpful and informative

27 September 2025

Recall for possible steering wheel problem was sorted in just a few minutes.

24 September 2025

Good service

23 September 2025

Very good service

23 September 2025

Because they sent me letters and they fixing my car, thank you a lot

23 September 2025

Same

22 September 2025

Informed of procedures throughout

21 September 2025

MOT passed with flying colours, although I declined I was asked if I wanted my car washed and cleaned, I was waiting for the vehicle whilst Listers Kings Lynn conducted the MOT and I know it was done correctly and within a fantastic time frame

20 September 2025

It was easy to book and Jamie's communication was great

20 September 2025

I was asked to comeback in 4 weeks. It was frustrating.The car went in on 9/9/24 for recheck - I was told that it has taken an hour and there was no leak found, so another hour was required. Then I was called that still two more hours needed.

18 September 2025

Staff were ffiendly and profesdional but obviously didn't meet my needs.

18 September 2025

A nice welcome and polite team

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US

Our contact details

FIND Listers King's Lynn BMW

Address

Hardwick Road, King's Lynn, Norfolk, PE30 4NA

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 18:00
Sun:10:00 - 16:00

Phone

01553 692000

Map

Areas served

King's Lynn, Wisbech, Downham Market, Swaffham and Fakenham

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Address

Hardwick Road, King's Lynn, Norfolk, PE30 4NA

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:Closed

Phone

01553 602947

Map

Areas served

King's Lynn, Wisbech, Downham Market, Swaffham and Fakenham

View map

Address

Boardsides, Wyberton, Boston, PE21 7NY

Opening Hours

Mon–Fri:08:30 - 17:30
Sat:Closed
Sun:Closed

Phone

01205 366988

Map

Areas served

King's Lynn, Wisbech, Downham Market, Swaffham and Fakenham

View map